Privacy Policy for Blue Lemon Cleaning Services
Blue Lemon Cleaning Services ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our website, bluelemoncleaning.com, or engage with our residential cleaning services. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our cleaning services to you.
Personal Data You Provide Directly To Us
When you request a quote, schedule a service, or communicate with us, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Name (first and last)
- Email address
- Phone number
- Residential address (for service delivery)
- Payment information (processed securely through third-party processors, we do not store full payment card details)
- Information about your home and cleaning preferences (e.g., number of rooms, specific cleaning instructions, pet information)
Usage Data
We may also collect information on how our website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Information
Blue Lemon Cleaning Services uses the collected data for various purposes:
- To provide and maintain our cleaning services, including scheduling, performing, and managing your cleaning appointments.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support and respond to your inquiries.
- To process payments for services rendered.
- To improve the quality and delivery of our cleaning services.
- To monitor the usage of our website.
- To detect, prevent, and address technical issues.
- To fulfill any other purpose for which you provide it.
Disclosure of Your Information
We may disclose your personal information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Payment Processors: We use secure third-party payment processing services to handle transactions. Your payment information is directly provided to these processors, and we do not store your full credit card details.
- Legal Requirements: Blue Lemon Cleaning Services may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Blue Lemon Cleaning Services; prevent or investigate possible wrongdoing in connection with the service; protect the personal safety of users of the service or the public; protect against legal liability.
- Business Transfers: If Blue Lemon Cleaning Services is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Security of Your Information
The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to protect your personal information, we cannot guarantee its absolute security.
Retention of Data
Blue Lemon Cleaning Services will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Blue Lemon Cleaning Services will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
Your Data Protection Rights Under GDPR (European Union and UK)
If you are a resident of the European Union or the UK, you have certain data protection rights. Blue Lemon Cleaning Services aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
In certain circumstances, you have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us to exercise any of these rights.
Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: Blue Lemon Cleaning Services, 7502 Topay Lane, Port Richey, FL 34668